Elevate Your Client Relations

Unlock Superior Customer Service Experiences

Empower your customers with impeccable service with Solvo’s top-tier customer support and client relations professionals. Experience a transformative boost in satisfaction and loyalty that only the best can deliver.

Fully vetted, qualified professionals that cost up to 60% less than hiring locally.

Cost-effective, reliable solutions without compromising on quality.

Solvo holds a 96% customer satisfaction rate with its qualified talent

Luis B, CEO, Manufacturing Industry

“We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument in our success. The more we grow, the more position they fill, and the better the results. They’re really part of our company.”

Kevin C, CEO, Legal Industry

“The Solvo staff are extremely proactive and constantly looking for a better way to do things. Every business process is now documented, something we did not have prior to working with Solvo. They’ve removed the burden and distraction of specific business operations with a higher level of execution at a lower price.”

Get the talent you need, when you need it

Inquiries and Support

Ensure your customers’ inquiries are met with swift and accurate responses. Our specialists are trained to enhance customer satisfaction and loyalty.

Client Relations

Cultivate enduring customer relationships. Our remote customer service experts are not just support providers; they are relationship builders dedicated to your long-term success.

Feedback and Reviews

Capturing customer feedback and reviews helps your business improve. Outsource roles that specialize in gathering, analyzing, and acting on this crucial information.

Call Center Operations

Centralized communication hubs like call centers require dedicated professionals. Find specialists adept at handling large volumes of customer interactions to add to your team.

How does Solvo work?

Sit back while we analyze your company’s details and design targeted job listings to attract talent that fits your profile. Solvo pulls from a robust pipeline, including networking sites, colleges, and employee referrals.

Feel confident knowing Solvo screens and selects applicants using proven evaluation methods. Our in-person interviews and skills testing focus on finding a great fit for your job(s) and culture.

Onboard your new team member(s) using your typical systems and processes just as you would any other new hires. We ensure your new talent is welcomed, comfortable, trained, and ready to go.

Find Your Talent Today

Solvo is here to help you improve and grow your business.

Let us help expand your team by filling in the form.

FAQs

What is Customer Service Outsourcing? 

Customer Service outsourcing is a business strategy in which a company contracts out non-core, customer support functions through a third party. These duties often include claims processing, help desk support, live chat support, and data entry, many of which can be performed remotely and are, therefore, fitting for offshore or nearshore customer service employees. 

What Are the Benefits of Customer Service Outsourcing? 

By outsourcing customer service operations, companies can streamline their support processes, reduce costs, and ensure client retention. Additionally, outsourcing client service roles through reputable outsourcing partners, such as Solvo, ensures specialized expertise and quality support for their customers, every time.

What Jobs Are Considered “Customer Service?” 

Customer service jobs are typically considered the roles that listen and respond to customers’ questions to mitigate any issues, process orders, resolve complaints, and manage orders or returns.