Expand Your Capacity with Business Support and AI-Powered Tech
Where People Power Meets Tech Efficiency
You need reliable ways to keep your business moving while reducing manual processes and enhancing customer service. Solvo’s business support solutions give you both people-powered and AI-driven tools to deliver the experiences your customers want, and your business needs.
Solvo’s virtual solutions allow to you to automate repetitive tasks and provide 24/7 service. Lucy, our virtual agent, embodies conversational and generative AI technology to elevate engagement, empower employees and transform operations.
Check out Lucy's Resume
SKILLS
Speech Recognition
Text-to-Speech
Natural Language Processing
Workflows
Voice Biometrics
Sentiment Analysis
PCI Payments
HIPAA Compliance
Callbacks
SMS and Chat
Open AI Connectivity
LANGUAGE
Speech Recognition in 120 Languages
Over 300 Voices
Text-to-Speech in 40 Languages
EXPERIENCE
FAQs: Provides answers to frequently asked questions
Appointments: Schedules appointments 24×7 and sends reminders
Password Reset: Authenticates and reset passwords independently
Order Look-Up: Lets customers check order status around the clock
Provide Faster Service
Create Happier Customers and Staff
Lucy Makes It Easy
Self-Service that Satisfies
Available 24×7, Lucy delivers conversational experiences for automated interactions. This lowers your service costs and frees up your staff resources for other meaningful work.
Simple Development
Lucy provides a single, cloud-based, no-code development platform. Quickly deploy, and manage virtual agent resources across voice, chat, SMS, social, and more.
Seamless Handoff to Live Agents
Lucy transfers details of the customer interaction to your team members, helping them understand context and continue customer support seamlessly.
Simple Virtual Agent Builds
Access a task library of templates for common actions, or quickly create visual workflows with a few clicks.
Human Voices, Not Robots
Lucy sounds real. Choose from 25 authentically human-sounding voice avatars. You can also create a custom voice for your brand.
Solvo's Lucy makes your life easier while delighting your team and the customers counting on you to perform.
Consultative Start, Convenient Pricing
To activate your virtual agent, Solvo’s team will meet with you to conduct discovery to determine how Lucy can specifically support your business. With flexible pricing and up to 70% savings compared to other tools, you get pricing customized to your AI-powered needs.